How do I cancel my membership and subscription? When will my payment be refunded?

  • kokid1
    Asked on May 4, 2024 at 5:40 AM

    I'd like to cancel my subscription within the current 30day trial period. I tried the product but it's not for me and not what I'm looking for at the moment.

  • Kenneth JotForm Support
    Replied on May 4, 2024 at 6:09 AM

    Hi Kevin,

    Thank you for reaching out to Jotform Support. Please fill out our Refund Request form and our team will get back to you within 24–48 hours. Once approved, the subscription will be canceled and a refund will be processed.

    If you have questions, please let us know.

 
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