Forgot password

  • Cathy Uthus
    Asked on May 4, 2024 at 7:29 AM

    I can't remember my password and the system is not sending me a way to update it.

    Cathy

    https://hipaa.jotform.com/tables/230734363699062

  • Frédéric JotForm Support
    Replied on May 4, 2024 at 7:39 AM

    Hi Cathy,

    Thanks for reaching out to Jotform Support. If you forgot your password, it's easy to reset it to log in to your account. Let me show you how to do it. 

    1. Go to the Login page and select Forgot Password.Forgot password Image 1 Screenshot 50
    2. Enter your username or email, and select Send Reset Instructions.Forgot password Image 2 Screenshot 61
    3. Then, you'll receive an email with the instructions to reset your password. Click on Reset Password.Forgot password Image 3 Screenshot 72
    4. And you'll be led to a page to create a new password.Forgot password Image 4 Screenshot 83

    You might also want to check out this guide about How to Reset Your Jotform Password.

    Give it a try and let us know how it goes. 

 
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