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Cathy UthusAsked on May 4, 2024 at 7:29 AM
I can't remember my password and the system is not sending me a way to update it.
Cathy
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Frédéric JotForm SupportReplied on May 4, 2024 at 7:39 AM
Hi Cathy,
Thanks for reaching out to Jotform Support. If you forgot your password, it's easy to reset it to log in to your account. Let me show you how to do it.
- Go to the Login page and select Forgot Password.
- Enter your username or email, and select Send Reset Instructions.
- Then, you'll receive an email with the instructions to reset your password. Click on Reset Password.
- And you'll be led to a page to create a new password.
You might also want to check out this guide about How to Reset Your Jotform Password.
Give it a try and let us know how it goes.