This form has exceeded its allocated quota error

How can I fix this problem? My Platform don't work yet

I see this Message:

Form over quota.

This form has exceeded its allocated quota.

please,, can you help us. thank you for "JOTFORM Team"

Hi qhs0platform,

Thanks for reaching out to us for help. I checked your account and found that you haven't reached any limits. Also, when I checked your forms, they were all enabled. I've gone ahead and cleared your form caches. Can you give it another try to see if it works?

If it doesn't work, can you explain a bit more about the issue you're having so that I can have a better idea of what's going on and help you with a solution? It will also be helpful if you can share with us the URL of the form you're referring to.

After we hear back from you, we'll be able to move forward with a solution.