Why I cant move my forms in My Folders

I have been trying to move a 2023 form to My Teams "2023 Forms". I get the following error message when I try to move the form to the 2023 Forms My Teams folder.

I have tried everything to resolve this issues, but nothing works. Can JotForm please manually move the form to the "2023Forms" My Teams folder? Is this possible.

Hi Esther,

Thanks for reaching out to Jotform Support. I’m sorry that this is happening. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results: I've cleared your form cache to address any potential minor errors. Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. Feel free to check out this guide on How to Add or Group Your Forms Into Folders.

Keep us updated and let us know if you need any more help.