How to view who deleted submissions?

  • NAHN
    Asked on May 5, 2024 at 1:36 PM

    Hello JotForm, I created several forms that many people have access to the submissions. I am getting into some issues with some submissions getting deleted accidentally. Is it possible to track who deleted a submission from the trashed entries folder?

  • Eliza JotForm Support
    Replied on May 5, 2024 at 1:59 PM

    Hi Esther,

    Thanks for reaching out to Jotform Support. It's currently not possible to view who deleted a submission through the Trashed Entries folder. But, you can view it through the Revision History in Jotform Tables. Let me walk you through it.

    • On your My Forms page, select the form, and click on Submissions in the upper part to get to Jotform Tables.

    How to view who deleted submissions? Image 1 Screenshot 40

    • In Jotform Tables, click on the green link right below the form title. The Revision History pane pops up on the left side of the page, where you can see the username of the person who deleted a submission.

    How to view who deleted submissions? Image 2 Screenshot 51

    Another way to check who deleted and purged submissions is through your Account Activity Logs. Here's how to do it:

    • Go to your Account History page.
    • Choose Submission Deletions, or Submission Purges from the All Actions dropdown.

    How to view who deleted submissions? Image 3 Screenshot 62

    Let us know if there’s anything else we can help you with. 

 
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