How to set up an Autoresponder at a later date

is there a way to use Jotform to notify customers of there order being shipped and provide a tracking number?

Hello Jade,

Thanks for reaching out to Jotform Support and we’re sorry you’re having trouble with this. To send your respondents an email to notify them that their orders will be shipped, and then send them a tracking number, you can set up a reminder email at a later date depending on your preferred date. Let me show you how to set that up:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
2. Click on Emails in the menu on the left side of the page.
3. Hover your mouse over the Autoresponder element and click on the Pencil icon.
4. Go to the Advanced tab and select the (custom date) in the Send Email Later option. Then Save it.

We also have a guide about How to Send Emails Later Using Autoresponder Email that you can check out.

Give it a try and reach out again if you have any other questions.