How to Send Emails Later Using Autoresponder Email

March 18, 2024

Jotform’s Send Emails Later lets you send emails at a later date. This is useful if you want to notify form respondents conditionally. For example, send a follow-up email after their initial submission or email based on a date filled in the form.

You can set up the Send Email Later feature by following the steps below:

  1. In the Form Builder, go to the Settings tab.
  2. Click Emails on the left panel.
  3. In the Email section, hover your mouse over the Autoresponder Email and click the Pencil icon to edit it.
Edit Autoresponder Email in the Email Tab of the Jotform Form Builder

If you don’t have an Autoresponder Email in your form, check out this Setting up an Autoresponder Email guide to create one.

  1. Go to the Advanced tab of the Autoresponder Email.
  2. Scroll down to Send Email Later and select your option.
Send Email Later option in the Advanced Tab of the Autoresponder Email in the Jotform Form Builder

In the Send Email Later feature, you can choose from the following options:

  • Right Away — This is the default. Keeping this sends the autoresponder right after each submission in the form.
  • X days — X means the days. You can choose from 1 day, 2 days, 3 days, 7 days, 14 days, or 30 days. The email is sent on the chosen period after the initial submission.
  • At a later date — The email is sent on the selected date after the initial submission.
  • dateFields — This is the date field that’s present on your form. All date fields in your form will appear in this dropdown. By choosing the field, the email is sent on the chosen date after the initial submission.
Options of the Send Email Later in the Autoresponder Email of the Jotform Form Builder

When selecting At a later date, you must specify the date as shown below:

At a later date option in the Send Email Later option of the Autoresponder Email in the Jotform Form Builder

Check Spice up Your Email Campaigns with Autoresponders guide for a use case of the Send Email Later feature.

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