Jotform Pabbly Connect Integration: Attachment redirects to 404 error page.

Hello,

I am trying to create an automation to take file uploads from Jotform and to upload it to a specified Google Drive folder.

I am using Pabbly Connect to run the automation and I've gotten everything to work. However, when trying to upload the file attachments from Jotform, it causes an error. I believe this is because only I can currently download the documents and since the automation is not logged into our account, it will get a 404 error message.

I have tested this as the jotform document link lets me download when logged in but shows an error page when logged out.

Is there any way to make this work so I can run the automations?

Thank you,

Kevin

Hi Kevin,

Thanks for reaching out to Jotform Support. To stop our system from asking you to login to see/download your submission attachments, we just need to disable the requirement to Login to View Uploaded Files. It's easy to do, but we'll need to do that on the Desktop version of Jotform because it's not available yet on the Jotform Mobile App. Let me walk you through it:

1. Login to your Jotform account.
2. Hover your mouse over your Avatar/Profile picture on the right side of the screen.
3. In the dropdown, click on Settings, or click on this link to go directly to your Settings page.
4. Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.

That's it. Now, you won't have to login to see/download files uploaded with your submissions. We also have a guide to help you learn How to Unrequire a Login to View Uploaded Files.

Give it a try and let us know if you need any help.