Appointment Date Settings not being Applied

  • hd39
    Asked on May 7, 2024 at 6:20 PM

    It's not saving an appointment schedule correctly. I'm trying to have it for June 17, 8-12. When I preview the form or try to fill it, it keeps changing the date to May 8

  • Anna JotForm Support
    Replied on May 7, 2024 at 7:12 PM

    Hi hd39,

    Thanks for reaching out to Jotform Support. I'm sorry that you are having difficulties with this. I checked your form and can see that you didn't select a Start Date on your Appointment Slots widget which is why it shows May 8 on it.

    However, if you have already tried changing the Start Date but the settings keep getting back to default, I tried cloning your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Appointment Date Settings not being Applied Image 1 Screenshot 20

    As you can see on the screencast, the Start Date setting that I applied didn't change back to default even by changing it twice. Can you try it again and see how it goes? If the issue persists, please try the steps below:

    Give it a try and let us know how it goes.

 
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