CardConnect: Need help integrating my cc system for recurring payments

Hello,

I need to integrate my cc processing and create billing plan to jot form could you please help me ?

Hi Lydian,

Thanks for reaching out to Jotform Support. If I understand your concern, you want to create a form and integrate payments using your own card account. If so, can you please specify the type of payment processor you are trying to integrate? We have a list of existing payment processor integrations that you can check out in this guide.

You can also check out this guide on Mastering Payment Form Integrations With Jotform.

Once we hear back from you, we'll be able to help you with this.

Thank you for your reply!

We are using CardConnect processing company and would like to do billing plan / subscriptions but I don't see that option do you need to turn that on ?

Thank you !

Hi Lydian,

Thanks for getting back to us. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

In the meantime, let us know if you need any more help.

Hi Lydian,

Thanks for patiently waiting. When I tested your form, the same thing happened, so I created a ticket about it and escalated this to our Developers. Our Developers are working on the issue as fast as they can. As soon as we have an update, we’ll let you know. Thanks for your patience.

Let us know if you have any other questions.

Hey Jefferson!

Thank you! Do you have any updates from the developers.

Hi Lydian,

Thanks for getting back to us. There haven’t been any updates yet. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

Hey Jefferson!

Hope you are doing well!

We need this urgently.

Thank you!

Hi Lydian,

Thanks for getting back to us. There haven’t been any updates yet. I know that it’s taking some time to resolve, and that’s very stressful. I’ve marked this as a Priority and reached out to our Developers again. 

We’ll let you know as soon as there’s an update. Thanks for your patience and understanding.