How does the order taking process goes using Jotform?

  • Jeff
    Asked on May 8, 2024 at 3:01 PM

    I have started a restaurant themed form for a contactless ordering. I am looking to see how the process works once a customer has placed their order.


    Thanks,

  • Devemer JotForm Support
    Replied on May 8, 2024 at 4:37 PM

    Hi Jeff,

    Thanks for reaching out to Jotform Support. We don’t currently offer live phone support. If you have any questions, just reply to this thread. We’ll be happy to help.

    Regarding the submission process of our forms, once a customer fills out your form, their submission can be viewed via the Submissions table. Let me show you how:

    • On your My Forms page, choose your form and click on Submissions at the top of the page.

    How does the order taking process goes using Jotform? Image 1 Screenshot 40

    • This will take you to Jotform Tables, where you can see a list of all of your submissions.

    How does the order taking process goes using Jotform? Image 2 Screenshot 51

    You may also want to check out our guide about How to View Form Submissions. Check out the screenshot below on how it'll look like for the template form specifically:

    How does the order taking process goes using Jotform? Image 3 Screenshot 62

    Regarding the payment, it will go directly to the payment processor that you integrated in your form.

    Reach out again if you have any other questions.

 
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