Tables: Fields are not populating when user submits the form.

  • zeugvk
    Asked on May 9, 2024 at 7:04 PM

    Hello - Upon submission of a Form, only the Submission Date, Submission IP and Submission ID are visible in the Jotform Tables view. It was previously working perfectly, prior to a few minor changes I made to the form. The integration with Google Sheets is, however, working properly, with all columns being updated.


    Please help!

  • Joshua_T JotForm Support
    Replied on May 9, 2024 at 7:37 PM

    Hi Vijay,

    Thanks for reaching out to Jotform Support. I am sorry you are having trouble with this. When I checked the form 241134892377058, I could not locate any submissions. Can you confirm if this is the form that you are referring to? If not, can you provide us with the link to the form that you're referring to, as well as the affected Submission IDs?

    Once we hear back from you, we can move forward with a solution.

  • Vijay Kochar
    Replied on May 10, 2024 at 3:35 AM

    Thanks for the quick response. The reason you didn’t see any submissions is because I had cleared the tables field.


    For some reason it now seems to be working. Should I encounter an error again, I’ll get back to you.

    Thanks again.

  • Hilary JotForm Support
    Replied on May 10, 2024 at 3:48 AM

    Hi Vijay,

    Thanks for getting back to us. Glad to know that it seems to be working now. Meanwhile, I'll close this thread. In case you have any questions in the future, feel free to create a new thread.

    Reach out again if you need any other help.

 
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