How to upload photograph from pc or mobile?

  • matchsignsllc
    Asked on May 9, 2024 at 9:03 PM

    We need to know how upload photos or pictures to form, from the pc or mobile.

    Thanks

  • Mary JotForm Support
    Replied on May 9, 2024 at 9:21 PM

    Hi matchsignsllc,

    Thanks for reaching out to Jotform Support. I checked your form and see that you are using the Take Photo widget and the File Upload field:

    How to upload photograph from pc or mobile? Image 1 Screenshot 20

    You should be able to collect photos on your form with these fields through your mobile or pc.

    Let us know if you have any other questions.

  • Mark Alan JotForm Support
    Replied on May 9, 2024 at 9:46 PM

    Hi matchsignsllc,

    I can help you with that. But before we begin, let me introduce to you the Jotform Mobile Forms. Just click the link for more information about Jotform Mobile.

    When your creating your Form, you can add Take Photo widget. It has a built-in camera app that doesn't require you to open the camera on your phone or tablet. Once you take a photo using the widget, it automatically uploads the photo to the form and is ready to be submitted.

    Here's how you add and set up the Take Photo Widget.

    • Tap the (+) add icon on the lower left of your Jotform Mobile Forms builder.
      How to upload photograph from pc or mobile? Image 1 Screenshot 40
    • In the Form Elements panel, go to the Widgets tab. Search and tap the Take Photo Widget to add it to the form. You can also drag and drop the widget to add and position it to the form.
      How to upload photograph from pc or mobile? Image 2 Screenshot 51
    • Once widget is added, widget settings will appear automatically on the right hand corner of the screen. You can toggle to select which Camera Facing to use.
    • You can also update the text for the following properties:
      1. Take photo button
      2. Retake photo button
      3. Update photo button
      4. Notification

    • Click the Update Widget button to save changes.
      How to upload photograph from pc or mobile? Image 3 Screenshot 62


    • Here's how you Take and Upload a photo.

      Open the form in the Jotform Mobile Forms, either by Fill UP or Kiosk Mode. Then click the Take Photo button, and tap the camera icon to take the photo.


      Try it now and see how it goes.
  • matchsignsllc
    Replied on May 10, 2024 at 1:55 PM

    We can't do that. When we try to upload, appear Data locked.

    How we can unlock it? to see if is possible to do it as you show us.

    Thanks.

  • Angeli JotForm Support
    Replied on May 10, 2024 at 2:27 PM

    Hi matchsignsllc,

    Thanks for getting back to us. The error seems to be related to the permission settings on your PC or mobile. Can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

 
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