Can I remove the Captcha after payment?

Hello guys I found another issue with the Jotform payment I was testing the payment process on my website I was going to do a small transaction and in the final step I submitted the payment and the Captcha is not showing properly.

As you can see the Captcha is not showing its not working properly

I have changed the Payment method to Stripe now and I still get the same problem after the payment the Captcha is not showing can I remove the Captha after the payment is done?

Ok guys I have try doing two payments via my payment form on the website and the payments are not going through Im thinking it because I cant complete the Captcha because its cut off from view.

Hi Keenway,

Thanks for reaching out to Jotform Support. We are sorry that you are experiencing this issue. Rest assured that we are here to help you with it. We have whitelisted your account, so captcha should no longer appears in your form. Please try to submit another test submission, and let us know if you still encounter this issue. 

Additionally, if you need to add captcha in the future, you can also do so by adding captcha element from your Form Builder. 

Let us know if you need more help.

Thank you can you please make sure you remove the Captcha from both of my forms please!

Hi Keenway,

Thanks for reaching out to Jotform Support. As your account is whitelisted, it'll be applicable to all your forms within your account.

Let us know if you have more questions.

OK let try a test payment hold on!

Jessica you my friend are a Goddess it worked beautifully thank you sooooooooooooooooooooooooooooooooooo much beautiful