Social Media Link is not working

  • COLONIAPHARM
    Asked on May 10, 2024 at 11:17 AM
    also, social media link still not working for me not sure if I’m doing it incorrectly, but I’ve tried everything frontward and backward.
  • Angeli JotForm Support
    Replied on May 10, 2024 at 11:28 AM

    Hi Helena,

    Thanks for patiently waiting. Are you trying to share your form on Social media sites? Can you explain it a bit more so we can help you with it? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • COLONIAPHARM
    Replied on May 10, 2024 at 11:43 AM

    I would like someone to call me, please, if that’s possible. If I cut and paste the job form link onto social media, the link is not actionable. There’s no way for me to screenshot that.

  • Angeli JotForm Support
    Replied on May 10, 2024 at 11:56 AM

    Hi Helena,

    Thanks for getting back to us. Unfortunately, we don’t currently offer live phone support. Can you tell us the name of the social media platform where you're trying to post the form link? Also, are you perhaps using the Share Form option you see in the screenshot below:

    Social Media Link is not working Image 1 Screenshot 20 Once we hear back from you, we'll be able to help you with this.

 
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