Added a form to my website - cannot get to submit

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    roxy01
    Asked on June 13, 2018 at 08:30 PM

    I added a form to my website - when you complete the form and click submit it just says "Please Wait" and the form submission never goes through...just keeps saying "please wait"  I have tried deleting the link and adding a new link and also embedding the link - neither of these have solved the problem.

    Help!!  

    Thank you!


  • Profile Image
    Jan
    Answered on June 13, 2018 at 11:42 PM

    I was able to replicate the issue when I did a test submission in your form. Here's a screenshot:

    152894755806-14-870yl.png

    Please try to re-embed the form using the iFrame method. This will prevent script conflicts between the form and the webpage. Here's a guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Hope that helps. Thank you.