How can I turn off auto-renewal?

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    mpdwhite
    Asked on June 17, 2018 at 07:32 PM

    Hi,

    How can I turn this function off please?

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    Kiran
    Answered on June 17, 2018 at 09:19 PM

    Please note that JotForm is subscription based service and the service shall be renewed automatically as per the plan chosen. However, if you do want to renew the subscription, you may cancel the subscription plan from the billing section of your account settings by downgrading to free plan. When you cancel your subscription you will not be charged again. But your account will hold the Bronze subscription status till the end of the current subscription period.

    Thanks!