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relaymedphAsked on June 19, 2018 at 7:47 PM
Good morning!
I am wanting to upgrade to a SILVER account. I wanted to ask something about the 100GB available space -- is this renewable even after I delete old submissions? Or is this cumulative, regardless of whether the submissions are deleted?
Thank you.Julie
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Kevin Support Team LeadReplied on June 19, 2018 at 8:32 PM
Yes, if you delete the submissions associated to a file then the upload space will be reduced, this guide will help you deleting your submissions: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data
Also, note that the upload space is not reset automatically monthly nor yearly, it only reduces when deleting the submissions as explained above.
Thanks.