My embedded form's conditional questions are loading very slowly

  • gautamrao
    Asked on June 20, 2018 at 5:14 PM

    How do I fix this? It's taking several seconds for each question to load once the conditional answer has been selected.

  • DonaldHag
    Replied on June 20, 2018 at 6:03 PM

    Hello,

    I see that your form has 143 conditions, most of which are UPDATE/CALCULATE FIELD conditions. These conditions take time to process and slow down the functioning of the website a bit. 

    To make the form load faster, I would suggest setting up your form in a way that there are fewer conditions and fields to calculate. 

    Make use of this guide to add values to your form that assign a calculation value hence reducing the calculation conditions required:

    https://www.jotform.com/help/301-How-to-Assign-Calculation-Value

    By assigning calculation values to dropdowns, select boxes and radio buttons, every time they are selected, the value is the calculation and they can be totalled in one field using a single condition.

    For further assistance do let us know.

    Thanks.