Facebook: Contact us page

  • Profile Image
    chosey831
    Asked on June 21, 2018 at 12:52 PM
    I do not have an option to add a contact us form.  This is still possibly limited to only those pages with 2k+ likes.  1529596022Screen Shot 2018-06-21 at 10.4
  • Profile Image
    aubreybourke
    Answered on June 21, 2018 at 12:55 PM

    I do not have an option to add a contact us form.  This is still possibly limited to only those pages with 2k+ likes.  

    No that is not the case. There an no such limitations. However, note that there is one limitation, the contact us tab will not display on mobile devices.

    To add a contact us form you will need to follow the instructions here:

    Adding-a-Form-to-Your-Facebook-Page

    It should work!

  • Profile Image
    chosey831
    Answered on June 21, 2018 at 01:44 PM

    Nope, and by the looks of the comments on the link you sent, I am one of many with this issue.  1529603053Screen Shot 2018-06-21 at 12.4

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    aubreybourke
    Answered on June 21, 2018 at 02:49 PM

    Yes, I see the issue now. Looks like FB have changed how the custom tab is implemented.

    1529606902z3r78.png

    You can see the warning in our guide:

    Adding-a-Form-to-Your-Facebook-Page