How to remove the content of the form from the email body?

  • ramilly
    Asked on June 23, 2018 at 7:32 PM

    Hi. I have been testing the form submission and I am successfully receiving the forms on email body with attached pdf of the form. I would like to know if there is an option to remove the content of the form on the email body (please see highlighted portion on the attached screenshot) and just receive the PDF attachment? I would like to have an added security to remove the readable data on the email content and I have password protected the PDF being received on the email notification. Please clarify if this is possible. 

    Jotform Thread 1507078 Screenshot
  • Elton Support Team Lead
    Replied on June 23, 2018 at 7:49 PM

    You can do that when you edit the email notification of your form.

    Guide: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    So basically, you can delete everything in the template and just leave a text so it wouldn't at least be flagged as spam.

    Example: (ignore the last part on this screencast if you have already enabled PDF attachment)

    How to remove the content of the form from the email body? Image 1 Screenshot 20