Thank you page: Ability to add YouTube video in Thank You page

  • Profile Image
    freelifeherbalife
    Asked on July 02, 2018 at 12:07 PM

    I'm looking for a way to embedd a youtube video in the Thank You page of my form...

    I already read this discussion https://eu.jotform.com/answers/1074813-How-to-insert-Youtube-video-into-Thank-you-page but it does not seem to work for me...

    Can you please help me?

    Thx in advance

  • Profile Image
    DonaldHag
    Answered on July 02, 2018 at 12:37 PM

    Click on the source code link on the thank you page and then paste the youtube code into the code section. 

    1530549148source code thank you page.png

    I inspected your form here: https://www.jotform.com/81773515473361 and can't seem to find the youtube embed code posted. Please post the code and share the form ID if it's not the correct one.

    A workaround is to redirect to a custom thank you page and then embedding the youtube code there.

  • Profile Image
    DonaldHag
    Answered on July 02, 2018 at 01:21 PM

    I have tried adding the YouTube code too and it is not working. I apologize, I did not provide the right solution to the issue.

    Unfortunately, it is not possible to add the code this way, it keeps getting deleted by the code editor. If you would like I can forward it as a feature request to our developer team.

    A good workaround is to redirect to a custom URL like the youtube video or a private HTML page: https://www.jotform.com/help/211-Setting-up-the-Thank-You-Page


  • Profile Image
    freelifeherbalife
    Answered on July 02, 2018 at 01:27 PM

    "A good workaround is to redirect to a custom URL like the youtube video or a private HTML page"

    Yes, this is the wai I'm doing right now but I'dd like to keep the people in the form while viewing the video...

    "If you would like I can forward it as a feature request to our developer team"

    This would be very apreciated... Can't wait to solve this problem...

    Many thanks for your attention!

    Looking fwd to get good news from you... 👍

  • Profile Image
    Kiran
    Answered on July 02, 2018 at 02:26 PM

    It was earlier supported to add Iframe script to the Thank you page. But with the new version, it seems that there is some restriction. Let me forward the thread to our backend team for evaluation. Unfortunately, we cannot provide any ETA at this moment for the implementation. However, if there is any update in this regard we'll post it here.

    Thanks!