The submit button is not working when the form is embedded on WordPress website

  • sparch
    Asked on July 22, 2018 at 2:44 PM

    hi, I am trying to test run a form in my website, but the submit button seems not to be working. Why?

  • Vanessa_T
    Replied on July 22, 2018 at 3:38 PM

    There seems to be an issue with how the form was embedded into your site. Please try embedding your form using our iFrame embed method.

    Getting-the-Form-iFrame-Code

  • sparch
    Replied on July 23, 2018 at 3:43 AM
    I tried to change the code via embed ifram and embed wordpress, its working but
    the email autoresponder is not sending. Thanks.
    ---- On Mon, 23 Jul 2018 03:38:50 +0800 JotForm wrote ---- A new response has been received: Answered by Vanessa_T There seems to be an issue with how the form was embedded into your site. Please try embedding your form using our iFrame embed method. Getting-the-Form-iFrame-Code View this thread on browser » Unsubscribe Thread 1532288330
    ...
  • Welvin Support Team Lead
    Replied on July 23, 2018 at 9:11 AM

    Thank you for updating us.

    To assist you properly, I moved your problem with the autoresponder email to a new thread. Here's the new link: https://www.jotform.com/answers/1531982.