How to change the defualt email address?

  • otfadmin
    Asked on August 6, 2018 at 1:58 PM

    Under our admin account, is it possible to not have a default email address for submissions added? Lots of folks create forms under our main account and it defaults to our IT mailbox. Thanks. 

  • Richie JotForm Support
    Replied on August 6, 2018 at 2:36 PM

    Do you want to change the email address in the notification email?

    You can change the email address in the Recipients option.

    How to change the defualt email address? Image 1 Screenshot 30

    https://www.jotform.com/help/25-Setting-up-Email-Notifications

    Or if you want to edit your default email address in your account profile settings https://www.jotform.com/myaccount/profile.

    Go to your Profile>email and click edit.

    How to change the defualt email address? Image 2 Screenshot 41

    Hope this information helps.

    Please let us know if you have further questions.

    Thank you.