Couple questions regarding calculating a form value and headers showing

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    jw311
    Asked on August 09, 2018 at 08:17 AM

    Hi i have two issues today.


    1  Header section not showing  on my form    https://form.jotform.com/82004113984148

    2. I'm trying to make the animated header later in the form reference a field and it doesn't seem to be working.  Is it buggy?

  • Profile Image
    AshtonP
    Answered on August 09, 2018 at 09:30 AM

    1. Please confirm if you referring to the logo image n welcome page or on the top of the page? I saw it appearing fine on both the places. 

    2. I am not sure what you are trying to achieve when you say "animated header later in the form reference a field" Are you trying to upload an animated video in the background? You can upload the video from the Form Designer >> Video tab as below. 

    64433_background_video.PNG

    Let us know if you need further assistance.

  • Profile Image
    jw311
    Answered on August 09, 2018 at 10:43 AM
    No.
    I'm not talking about the image on Welcome. I"m talking about the
    rendering of the header
    see https://screencast.com/t/5To3sWcpcC
    For the animated header don't mean the animated image background. I mean
    having the animated WIDGET show a value from elsewhere in the form. Its
    in the conditional logic section
    https://screencast.com/t/YQoOGXWSnbK
    Thx
    ...
  • Profile Image
    AshtonP
    Answered on August 09, 2018 at 12:01 PM

    Thank you for the screenshots, it's much clear now. You can also attach screenshots to the thread. How-to-Post-Screenshots-to-Our-Support-Forum 

    1. I checked the section header page and I see it's not appearing. I don't see any problem with conditions too. Can you delete and re-add it to see if it works?

    2. You cannot pass calculated values in Animated header widget. It's only useful to show static header or headlines which you assign in the widget.

    Let us know if you need further assistance.