Why I'm not able to open Excel submissions?

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    Asked on August 13, 2018 at 01:15 AM
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    Answered on August 13, 2018 at 05:46 AM

    We're sorry for this inconvenience.

    Could you please tell us more about the actual problem?

    What is the error message you see when you try to open the Excel?

    Could you please show the screenshot if possible?

    Here is how to attach: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We'll wait for your response.

    Thank you!