How to terminate plan

  • Geraldine Bernardo
    Asked on August 14, 2018 at 11:09 PM

    Hi, Jotform. I paid a monthly subscription to accommodate the dirge of forms I had filled. But now that the event is over, I have no use for the monthly fee for now. How may I terminate and return to the basic plan.

    Thanks.

  • arda
    Replied on August 15, 2018 at 2:44 AM

    Hi Geraldine, 

    You can downgrade in your account page. Go to the Billing tab of your Account page or simply go to https://www.jotform.com/myaccount/billing. You can downgrade here.

    how to dowgrade to free plan billing pag Screenshot 10

    If you have more question, don't hesitate reaching us.

    Best Regards.