How to cancel the subscription?

  • Profile Image
    urbanauts
    Asked on August 21, 2018 at 04:24 AM

    Sehr geehrte Damen und Herren!

    Ich möchte meinen Jotform Account bitte kündigen.

    Wie gehe ich hier vor?


    Vielen Dank im Voraus!

    Liebe Grüße,

    Alexandra Lederer

  • Profile Image
    Victoria_K
    Answered on August 21, 2018 at 08:33 AM

    Hello Alexandra,

    You need to cancel your subscription within your PayPal account.

    Here is our guide: How-Can-I-Cancel-My-PayPal-Subscription


    If you also want to delete your account, please do this via account Profile page: https://www.jotform.com/myaccount/profile

    1533062089delete acc.png

    Let us know if you need further assistance with this.

    Thank you for contacting us.