Text and Headings on Fillable PDF are rasterized as image?

  • FORMDADDY
    Asked on August 22, 2018 at 7:01 PM

    And WHY in the hell do the HEADINGS get converted to rasterized images??? Page break doesn't work..
    . after user submits, it sends me a shitty text layout instead of actual PDF? WTF... thanks for wasting a complete day with this fucking garbage.. what dumbass millennial hipster created this without testing first?  
  • Elton Support Team Lead
    Replied on August 22, 2018 at 9:18 PM

    Apologies if the feature didn't meet your expectation but allow us to answer your question and escalate it to the team for continued improvement on the feature.

    I am not quite certain but I believe the headings on fillable PDF is rendered as image to reduce the load on the server and the time it takes to complete the process. Also, they're all static elements so usability wise, it won't make any difference when it's rendered as text. Anyway, your input is well noted and added on the ticket description. I will also escalate the Page Break issue on a separate thread here.

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