How to remove a payment field form a form?

  • michael@gurugo.club
    Asked on August 23, 2018 at 12:44 PM

    How can we remove the payment part as we receive purchase order net 30 days

    Jotform Thread 1561121 Screenshot
  • BJoanna
    Replied on August 23, 2018 at 1:33 PM

    If I understood correctly, you want to remove a PayPal payment field from your form and use a Purchase Order payment field. 

    To remove a PayPal payment field, select it inside of the Form Builder and click on Remove button. You can then add a Purchase Order payment field to the form. All product will be saved and automatically added to the form.

    1535045475paypal Screenshot 10

    However, before deleting a field, I would suggest you to first download your data because data you collected with the PayPal field will be deleted from the submissions page of your form. 

    How to Download Form Submissions as Excel/CSV/PDF

  • michael@gurugo.club
    Replied on August 23, 2018 at 2:43 PM
    I can not delete pay pal says only one allowed.
    *Warm Smiles,*
    Michael Berginc
    Guru Go Club
    2529 Central Ave.
    St. Pete, FL 33713
    727-643-5051
    *www.GuruGo.Club*
    *Proud contributor*
    *The Life Smiles Project*
    *"Art for Hospitalized Children"*
    *Ten Million Smiles...NOT ONE LESS!!*
    *www.LifeSmiles.Life *
    Confidential: This electronic message and all contents contain information
    from Guru Go Group Inc. which may be privileged, confidential or otherwise
    protected from disclosure. The information is intended to be for the
    addressee
    ...
  • michael@gurugo.club
    Replied on August 23, 2018 at 2:43 PM
    Thank you for your help.
    Now all of my products have disappeared. Im really mucking this up!!
    Thanks
    *Warm Smiles,*
    Michael Berginc
    Guru Go Club
    2529 Central Ave.
    St. Pete, FL 33713
    727-643-5051
    *www.GuruGo.Club*
    *Proud contributor*
    *The Life Smiles Project*
    *"Art for Hospitalized Children"*
    *Ten Million Smiles...NOT ONE LESS!!*
    *www.LifeSmiles.Life *
    Confidential: This electronic message and all contents contain information
    from Guru Go Group Inc. which may be privileged, confidential or otherwise
    protected from disclosure. The information is intended to be for the
    addressee
    ...
  • Kevin Support Team Lead
    Replied on August 23, 2018 at 3:33 PM

    Deleting the payment field will indeed delete all the products, it's not possible to keep the products only if you have used the "selling products" payment type. 

    Now, if you need to have your products available through the payment integration and get rid of the PayPal configuration, then I would recommend you to use the purchase order integration instead, here is a guide that will help you adding it to your form: https://www.jotform.com/help/460-How-to-Create-Payment-Form-with-Purchase-Order 

    I hope this helps.