How to cancel the subscription?

  • lgfellows
    Asked on August 24, 2018 at 11:12 AM

    Hi I'd like to de-link the current credit card and go back to basic. 

    Thanks

  • Kiran Support Team Lead
    Replied on August 24, 2018 at 12:15 PM

    I see that your account is currently holding Bronze monthly subscription plan which was renewed two days ago. If you want to cancel the subscription you may downgrade it to Free from the billing section of your account. The subscription shall be cancelled and the account shall be scheduled to downgrade at the end of the current subscription period.

    Thanks!