Account suspended

  • Juventus Club Singapore
    Asked on August 27, 2018 at 1:04 AM

    Hi, my log-in was suspended due to too many attempts with the wrong password. I have, however, since been able to reset my password. How long will it be before my account is active again?

  • daisy JotForm UI Developer
    Replied on August 27, 2018 at 4:07 AM

    You cannot use the form to collect credit card account data. This violates the JotForm Terms of Use.

    1535356519Screen Shot 2018 08 27 at 10 Screenshot 10

    Please use payment integration if you need to get payments from your customers: 

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    I deleted your form fields that include credit card information and activated your account.

    Your account will be suspended if you insist to collect credit card information without using payment integration.

    Feel free to ask more questions if you need further assistance.