suddenly stopped receiving email notifications

Hi there, suddenly stopped receiving email notifications. It was fine in the morning and then they just stopped. Six different email addresses stopped receiving messages.

Here is a link to the form:

http://www.bestbuydistributors.ca/form/

Supplier and shareholder emails were received. But the second email in the shareholder drop down suddenly stopped halfway through the day.

Are you using the drop-down field to send emails through autoresponder? I can see the Shareholder email is a drop-down field. 

Can you tell us if it's an issue with the entire list on drop-down or just one specific? If it's a specific, then let us know which one?

We'll wait for your reply.

Thank you for your quick reply! It's all of the secondary emails in the shareholder drop down:

k.costa

r.tothe

s.mcgarrity

j.lawson

b.karr

b.lefebvre

I have checked your form and it seems you have used a dropdown to get send the email.

However, checking from your dropdown options, you have mixed it with labels and email addresses.

The autoresponder doesn't automatically detect the email address, you have to be specific. You may use calculation values to assign an email address to that option.

Guide:https://www.jotform.com/help/301-How-to-Assign-Calculation-Value

Hope this information helps.

Thank you.

Thank you

How come they were received at first but then it suddenly stopped?

I'm not sure why it worked at first. However, I would suggest using the best practice to assign values as the email address.

Thank you.