My form only allows one submission

  • alissalara
    Asked on September 21, 2018 at 10:34 PM

    Hello, I created a form today and it caps out at one submission and I cannot figure out how to change this, I have tried everything. I shared the form by link... and after one submission is submitted, an error message displays when any additional clients submit the form.

  • Kiran Support Team Lead
    Replied on September 22, 2018 at 3:56 AM

    I see that the form is disabled now due to the date of expiry set in the form settings and unable to access it.

    153760297022092018 130932 Screenshot 10


    As I check the form, I notice that the question 'Type of Session' is set as the unique question which could be the reason for not allowing the user to submit another submission.

    153760285022092018 130959 Screenshot 21

    You may try enabling the form again and remove the Unique question so that the form should be working fine.

    Please get back to us if you need any further assistance. We will be happy to help.