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jmaplesAsked on September 26, 2018 at 4:29 PM
Can I get any FQDN (Fully Qualified Domain Names) or I.P. addresses of the Jotform content delivery network? Images and .pdf files are being blocked. My I.T. Department says they need this information to fix our issue of .pdf files not showing on our forms.
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John_BensonReplied on September 26, 2018 at 7:05 PM
Please contact your IT Department and request them to add JotForm's IP addresses to their whitelist. You can see the list of IP addresses and domain names on this link: Whitelisting-JotForm-IP-Addresses-and-Domains
I hope this helps. Let us know how it goes.
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jmaplesReplied on September 28, 2018 at 5:17 PM
I provided my IT dept with the information you gave me, and here is what he replied with...
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Joey,
This is not quite what I’m looking for.
This seems to be for email accounts. I’ve added the information given below to the firewall whitelist and the PDFs are still not loading. I need whatever content delivery network they have.
Thanks
Griffin
griffin.dixe@carliecs.com-------------
Feel free to contact him directly by email above to discuss further, or include him on any replies to this thread. ALSO, NOW RECEIVING A "502 BAD GATEWAY" MESSAGE AFTER SUBMITTING RESULTS.
-Joey
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MikeReplied on September 28, 2018 at 8:38 PM
Please provide your IT department with the following addresses:
files.jotform.com
data-widgets.jotform.io
widgets.jotform.ioIf this does not help, please let us know.