PDF copy of submission missing questions

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    marshchallenge
    Asked on October 01, 2018 at 09:59 AM

    the email lists these questions (list of checkboxes that all need to be checked off), it's also being synced to a google sheet and they show up there, but for some reason those questions aren't making it to the PDF. Even if I choose the result from the View Submissions link and then Download a PDF, those questions are skipped. It seems to be happening with the hidden fields that get revealed when choosing a Type of Program. This works fine on our other form: https://form.jotform.com/80874793402160 ... I can't see a difference in any settings.

  • Profile Image
    david
    Answered on October 01, 2018 at 11:08 AM

    Try either updating the PDF report to ensure all fields are included:


    How-to-Customize-PDF-Submissions-Report

    Or resetting the layout all together.


    For example:


    1526649460editPDF.gif

    If neither of those changes allow for all form fields to be included, let us know and we will take another look.