You are not responding to my requests and I will be lodging a complaint

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    CANCELL MY ACCOUNT AND STOP CHARGING ME!!!
    Asked on October 07, 2018 at 05:33 AM

    You are not responding to my requests and I will be lodging a complaint with my credit card company. You are unauthorized to charge my card and it is now illegal!



    This is a re-post of a comment on About Us

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    Victoria_K
    Answered on October 07, 2018 at 06:42 AM

    Our apologies for the difficulties you are facing. JotForm is a recurring subscription service, so if you have an active subscription with us, it will be renewed automatically until you cancel:

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    I have checked your account onesownbrian and can see that it is on a free status at the moment, the subscription was cancelled in June, 2018 and the last payment was refunded. If you have other account with us, please let us know it's username or email, so we could check it. You can cancel the subscription according to the next guide: How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free