I don't have "protected" and "not protected" icons on my forms

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    Asked on October 08, 2018 at 04:17 PM

    I do not have the "protected" and "not protected" icons on my forms. How do I get system to recognize I have protected health information and need to mark some fields as protected? Does not seem to be an option for me.

    This is a re-post of a comment on How to use Notification and AutoResponder emails in HIPAA accounts?

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    Answered on October 08, 2018 at 08:12 PM

    You would need to enable the HIPAA compliance from your account data page. Please follow the next guide for more information:

    How to upgrade to HIPAA Compliance

    If you need any further assistance, let us know. We will be happy to help.