ALL of the options are checked and I cannot uncheck them.

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    Asked on October 09, 2018 at 08:09 AM

    I can't find the answer to my question among your FAQs. I created a Jotform ( that contains several questions (12A - 12G) in which I want the user to be able to "Mark All That Apply". When I preview the form and click on "Fill Form" button, ALL of the options for these questions are checked and I cannot uncheck them. How do I fix this problem?

    This is a re-post of a comment on Smart Forms: Conditional Logic for Online Forms

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    Answered on October 09, 2018 at 10:03 AM

    I am not sure if I have understood your question correctly. When you say that you want your users to be able to "Mark All That Apply", is there any condition on which you want to apply the selection?

    I was not able to test your form as it is currently disabled. I cloned your form but could not locate any form field "Fill Form" and none of the checkbox field is checked. Please check the screenshot below:


    I would suggest you to please share the screenshot of the issue and we will take a look. The following guide should help you how to upload image in forum post:

    We will wait for your response.