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AngusnorrissAsked on October 21, 2018 at 5:19 PM
Hi
My form works fine on desktop but the calculator slider does not appear on mobile. I am using an iphone.
I have used the javascript code snippet.
Please advise.
thanks
Angus
Page URL: https://imagineerconsulting.io/quote/ -
jonathanReplied on October 21, 2018 at 6:27 PM
I test the embedded form on your website using mobile browser and it appears to be working fine as of this checking.
Can you please tell us which mobile browser you used and was able to encounter the issue. We will check further once we know more information.
I also suggest you try first re-embed the form on your website and use instead its iframe embed code.
User guide: Getting the Form iFrame Code
Using the iframe embed should help prevent any script conflict related error on the embedded form.
I hope this help. Let us know if issue remains.
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AngusnorrissReplied on October 21, 2018 at 7:43 PMI now changed to iframe and it works fine. I am using Chrome browser on iPhone 7.
Thank you
Angus
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jonathanReplied on October 21, 2018 at 8:54 PM
Thank you for taking the time updating us on the status and letting us know it is working now.
Contact us anytime should you need assistance again.