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cashemrAsked on October 22, 2018 at 12:47 PM
I have been using jotform for over a year under the free tier. I have one of my forms set up so that if a condition is met it will email multiple people. I went to edit the form today to add another recipient and it told me I would have to upgrade my account to add multiple people. It has never told me this before. Is this a recent change?
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David JotForm Support ManagerReplied on October 22, 2018 at 2:14 PM
This limit was implemented a while ago. Notifications that had multiple recipients before this new limit still kept them. However, it is not possible to add more recipients, unless you upgrade your account to a paid plan(Bronze, Silver, or Gold): https://www.jotform.com/help/331-How-to-Upgrade-My-Account