PDF attached to the confirmation email is not opened by the PDF reader (all)

Hi,

please see the attached screenshot. Many Thanks

May we get the form where the issue happens? 

This guide will help you getting the form URL: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL 

Also, may we add an email address to your notification in order to test the issue. 

Looking forward to your response. 

Da: JotForm
Inviato: giovedì 15 novembre 2018 17:32
A: paolo.tissunion@gmail.com
Oggetto: Re: PDF attached to the confirmation email is not opened by the PDF reader (all)

A new response has been received:

Answered by Kevin_G
May we get the form where the issue happens?
https://form.jotformeu.com/83183850892365
It happens also in other forms

This guide will help you getting the form URL: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL
Also, may we add an email address to your notification in order to test the issue.
Yes sure!
Looking forward to your response.
Many Thanks
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I cloned your form and tested the clone version, but the attached PDF worked fine:

 

I have done a new submission in your form(83183850892365), could you confirm if the attached PDF worked?

Yes,
Now it open! Many thanks
Ciao
Il giorno lun 19 nov 2018, 13:16 JotForm ha scritto:
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