Update Existing Entry Integration with SalesForce

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    Asked on November 15, 2018 at 04:42 PM

    I've asked this question once, but I don't believe I've received a reply.

    I think the two primary keys for updating a record in salesforce is email address and phone number.

    Is it possible to change this to be just phone number?


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    Answered on November 15, 2018 at 06:11 PM

    I can see you have opened your thread here: https://www.jotform.com/answers/1638328 

    You have already received a response from a colleague as well. Now, as my colleague said, you may use your SalesForce rules to handle duplicated records.


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    Answered on November 19, 2018 at 05:14 PM

    Thanks for pointing me in the right direction. Have a good day!