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StefanAsked on November 19, 2018 at 9:51 AM
I have generated a form with your wizzard - and as soon as I paste its code into the correct location for the main page of the website and view it in the browsers - a clone of this form is also showing up in the upper left corner - beside the normal form in the middle of the page. This looks very ugly when people look on this site. In the past all was fine, but as I renewed the site and implemented a new form - this issue now shows up. What can I do to fix the (optical ) problem?
The URL I pasted below only shows the actual location - not yet updated with the form I generated - so is still empty ( the word 'Anfragen' means 'Requests' )
Page URL: https://christina-kantz.de//anfragen.htm -
Ashwin JotForm SupportReplied on November 19, 2018 at 11:39 AM
I am sorry for the trouble caused to you. I did check your webpage URL which you have shared but it does not display any form in webpage.
It seems you have used your form's script embed code. I would suggest you to please embed your form using its iFrame embed code and see if that solves your problem. The following guide should help you how to grab your form's iframe embed code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Hope this helps.
Do get back to us if the issue persists and we will take a look.
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stefanbodenseeReplied on November 19, 2018 at 2:43 PM
Hi,
this is how it looks like when I paste it ( as HTLM code ) in the body
of my website, see left upper side of second screenshot, same look with
your proposal by the way ( 3rd screenshot ), see website as link ( now
publsihed )
https://christina-kantz.de/anfrage.htm
Am 19.11.2018 um 17:39 schrieb JotForm:
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Richie JotForm SupportReplied on November 19, 2018 at 4:25 PM
May we know if you have tested the Iframe code as suggested by my colleague?
https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
If you want to post screenshots on the form, you can follow this guide:How-to-add-screenshots-images-to-questions-to-the-support-forum-
Thank you.
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stefanbodenseeReplied on November 19, 2018 at 4:43 PMYes, I tested both varieties...
Sent from MailDroid
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JanReplied on November 19, 2018 at 9:10 PM
Unfortunately, the screenshots you're trying to share is not showing in your posts. Please go directly to this thread (https://www.jotform.com/answers/1647328) and use the Reply Editor to upload the screenshot.
I checked your webpage and I can see that you are using the Source Code. Please try the following:
1. Embed using the script code: Adding-a-Form-to-a-Web-Page
2. Use the iFrame code: Getting-the-Form-iFrame-Code
Let us know if the issue persists so that we can further assist you. Thank you.