Can I process payments at a later date?

  • Profile Image
    SquidSocks
    Asked on November 19, 2018 at 10:39 PM

    Hi there! I am creating a product order form. We don't charge a customer's credit card until an order is ready to ship, and sometimes that could be a good month after the order is placed (pre-orders, inventory, etc.). 

     

    Question: It looks like the form is forcing the customer to submit payment prior to form completion. Is there a way to charge their card at a later date and still let them complete their order form?

     

    Question #2: Goes along with the first question. Sometimes we only ship partial orders based on inventory. Is there a way to card a customer's card partially and the remaining balance at a later date?

    Thanks!

    Jessica

  • Profile Image
    Tony
    Answered on November 20, 2018 at 06:41 AM

    You can collect payments without charging the cost right away on your form. Authorization Only option is the way to do it. It's like reservation of money. You can find information about Authorization Only option below:


    https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization

    I moved your second question to another thread. You can find your answer here:

    https://www.jotform.com/answers/1648528-How-to-partially-collect-payment

    Please let us know if you need further assistance.