My JotForm was disabled. How can I get the forms back?

  • Forum GPT
    Asked on November 21, 2018 at 11:48 AM

    Hi!

    I've recently made a account on JotForm to get a FeedBack from a event that I made here in Brazil. 

    And I really don't pay attention that the free account had a limit of using days. 

    And I received a e-mail which saying that my Forms wore disabled. 

    There's a way to get this forms back?

    Because it's really important for the Final Paper of this Event. 

    Please, help me.


  • Victoria_K
    Replied on November 21, 2018 at 1:17 PM

    Hello,

    I have activated your account, but I can not see any active form under it. 

    Please review this guide on Understanding-Your-Account-Usage-and-Limits

    Hope this helps! But, please get back to us if you need further assistance.