How to set an autoresponder email

  • chad001
    Asked on November 22, 2018 at 1:46 AM

    Hello,

    Can someone help me how to do this in step-by-step. I had created a form in jotform and I want also that someone who submitted my form will receive a text message.

    Thanks in advance.

  • Tony Jotform Support
    Replied on November 22, 2018 at 3:31 AM

    You can set an Autoresponder on your form to inform your form submitters. You can also set the content of Autoresponder Email. You can see how to set an Autoresponder below:

    1542875399test Screenshot 10

    If you need more information, you can find it in the guide below:

    https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

    Please let us know if you need further assistance.

  • Chad
    Replied on November 22, 2018 at 12:25 PM

    Hi Tony,


    I had already created the email respondent, what I need is additional SMS message to the respondent who submitted my form.


    I had read the articles about the API and webhook, but I don't know how to setup this in step-by-step.

  • Kevin Support Team Lead
    Replied on November 22, 2018 at 12:33 PM

    Note that we do not have a native app to send SMS upon the submissions, you will need to use WebHooks for that, here is an example about it: https://www.jotform.com/help/248-Webhook-PHP-Script-Examples 

    Note that programming language is required so you may hire a developer in case you're unsure how to develop the code. 

    Thanks.