Is there a way to crop the image size in the autoresponder email?

  • dhakdari
    Asked on December 3, 2018 at 5:26 PM

    hi. I have images as part of my 'responder email' content. is there a way to crop the image size in the "responder email' tables using the ? the table and images look fine in mobile mode. but on desktop (outlook) it looks chaotic as the images are shown uncropped/resized, some are small while some are huge.

     

    thanks.

  • jherwin
    Replied on December 3, 2018 at 6:46 PM

    You can resize the uploaded image in your email template in the source code. Please check my screencast below for guidance.

    Go to your Autoresponder email and find the "<>" icon or source code, then edit the width and height of your images.
    1543880694editsize Screenshot 10

    However, if your main concern is to not distort the aspect ratio of the image displayed in your emails, you may specify only either a width or a height for the image.

    To specify only the height, follow this format:

    {IMG:uploadPhoto::100}

    To specify only the width. follow this:

    {IMG:uploadPhoto:100}

    To specify both height and width, follow this:

    {IMG:uploadPhoto:100:100}

    This will keep the images sent to your email in a uniform width or height, retaining the original aspect ratio.

    1543881635img Screenshot 21

    Please give it a try and let us know if you need any further assistance.

  • dhakdari
    Replied on December 3, 2018 at 7:37 PM
  • jherwin
    Replied on December 3, 2018 at 9:00 PM

    Your response didn't reach our forum. Please make sure you are logged in to Jotform and respond to this thread with a browser, not email: https://www.jotform.com/answers/1661475.

    Also, here's a guide How to Post Screenshots to Our Support Forum.

    Looking forward to your response.

  • dhakdari
    Replied on December 3, 2018 at 9:21 PM

    Hi. I've tried out the codes, but no change, the images in the recipient's email are still mix bag of small/large.  Below is the snapshot of the codes used.

     

    1543889998Capture Screenshot 10

    answers Screenshot 21

  • Ashwin JotForm Support
    Replied on December 4, 2018 at 2:41 AM

    It seems you are using "Image Picker" widget in form. Do you want to change the size of the selected image in email alert?

    We will wait for your response.

  • dhakdari
    Replied on December 4, 2018 at 7:54 AM

    Yes please.

  • Ashwin JotForm Support
    Replied on December 4, 2018 at 9:00 AM

    I have to test this issue and get back to you.