Back Buttons Showing at the bottom of the form

  • jw311
    Asked on January 3, 2019 at 4:41 PM

    Having an issue wheras I will procuddce   page breaks during the forma nd then theos e breaks are duplicated at the bottom of the frfm.   when  elet e ant the bottom of the form it occurss above as well \

    https://www.jotform.com/build/90014065225142



  • Jed_C
    Replied on January 3, 2019 at 6:40 PM

    I'm not sure I understand your concern. The "Back" button that appears at the bottom is normal because you have a page break before the last page. This is needed for you to be able to go back to the previous page.

    Would you mind clarifying what your issue is with the "Back" button? Looking forward for your response. 

  • jw311
    Replied on January 4, 2019 at 5:20 AM

    Sorry for confusion.  What is happening is I will put a page break in  the form. Lets say on the first question.     Then when I go to preview what happens is the Page break is oddly moved to the bottom of the form.  (last question)   It appears to be a glitch


  • Jed_C
    Replied on January 4, 2019 at 6:14 AM

    I have cloned this form https://www.jotform.com/form/90014065225142, but I'm unable to replicate it on my end.

    You will see in my screencast below that I have placed it below the first question and when I preview it, page still appears below the first question.

    Screencast:

    1546600346page break Screenshot 10

    It would really be helpful to us if you can share a screen recording on how you replicate the issue. Please use this free tool https://screencast-o-matic.com/screen-recorder to record your screen.

    In the meantime, to further isolate the issue, please try the suggestions below and see if that helps.

    1). Clear your form cache and browser cache.
     
    2). Try using other browsers
     
    3). Try incognito mode (if using Chrome) or private browsing (if using Firefox).
     
    Looking forward for your response.