Our customers are receiving spam emails

  • Profile Image
    Lifarma bv
    Asked on January 09, 2019 at 10:27 AM

    ALL OUR CUSTOMERS RECEIVE SPAM MAILS FROM OUR NORMAL E-MAILADRESS. WHY IS A NORMALLY COMPANY ON AN BLACKLIST. MONTHS AND MONTHS, GMAIL-CUSTOMES COMPLAINT THAT THEY NOT GET OUR MAILS OF IN THE SPAM.. DO SOMETHING ABOUT THIS!



    This is a re-post of a comment on How to Prevent Emails from Landing in Gmail's Spam Folder

  • Profile Image
    BJoanna
    Answered on January 09, 2019 at 11:42 AM

    From which email address are your customers receiving spam emails? Can you provide us a screenshot of the spam email?

    I checked your email address but I did not find a JotForm account. If your issue is not related to JotForm, which is an online Form Builder - https://www.jotform.com/faq, we will not be able to assist you. 

  • Profile Image
    BJoanna
    Answered on January 09, 2019 at 11:42 AM

    From which email address are your customers receiving spam emails? Can you provide us a screenshot of the spam email?

    I checked your email address but I did not find a JotForm account. If your issue is not related to JotForm, which is an online Form Builder - https://www.jotform.com/faq, we will not be able to assist you.